Privacy Policy
Introduction
SoSoul Place Limited (“we”, “us” or “our”) operates on www.sosoulplace.co.uk (“our website”).
This Privacy Policy sets out the manner in which we collect, use, disclose, store, process and manage personal information. By visiting or using our website, subscribing to our news, events and activities (collectively “events”) and updates, applying/requesting to participate in or to get involved in our events, or entering into an agreement with us regarding our events, you are taken to have read, and agreed to the collection, use, disclosure, storage, processing and handling of your personal information in accordance with this Privacy Policy.
References to “you” and “your” in this Privacy Policy are references to individuals i) visiting or using our website, or ii) with whom we engage in relation to our events.
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes. From your continued use of our website, you will be deemed to accept such changes.
Our contact details
Name: SoSoul Place Limited
E-mail: sosoulplace.info@gmail.com
What personal information we collect about you
- Personal identifiers and contact details (e.g. name, email address and phone number, company/business name, etc.)
- Information which you provide for participating in or getting involved in our events
- Information and/or documentation which you provide in relation to stall applications or other applications/requests to participate in or get involved in our events (e.g. company/business details, bank account details, etc.)
- Our communications with you in any form (e.g. emails, letters, messages such as SMS or WhatsApp, phone calls and/or video calls which may be recorded by us for training, monitoring, quality assurance and other purposes, phone/video call records, etc.)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one or more of the following reasons:
- To apply/request to participate in or to get involved in our events (including but not limited to applying to be a stallholder, etc.);
- To enable you to participate in or get involved in our events (including but not limited to becoming a stallholder, etc.).
You acknowledge that the personal information you provide us and which we collect from you, is your own information or information which you have been authorised to provide to us, and is accurate and current. Should there be any changes to such information during your relationship with us, please keep us updated.
We use the personal information that we receive or collect in order to process or follow up on your stall application or your other applications/requests to participate in or get involved in our events, and/or to fulfil our contractual obligations to you (if any).
We may disclose your personal information:
- To venue providers and/or other concerned parties to enable us to organise our events;
- To relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your personal information is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; and
- Where we are otherwise authorised or required by law to do so.
Except stated above, we will not share your personal information with any other third party without your consent.
We will not provide your personal information to any third party for direct marketing purposes unless with your consent.
Our lawful bases for processing your personal information
(a) By visiting or using our website, subscribing to our news, events and updates, applying/requesting to participate in or to get involved in our events, or entering into an agreement with us regarding our events, you are taken to have consented to our collection, use, disclosure, storage, processing and handling of your personal information in accordance with this Privacy Policy. In some circumstances, you may also give us express consent for processing and/or disclosing your personal information in accordance with this Privacy Policy. You can remove your consent at any time by emailing our Data Protection Officer at sosoulplace.info@gmail.com. If you choose not to furnish any mandatory personal information requested or wish to withdraw your consent or significantly limit the processing of your personal information, you agree that (notwithstanding any agreement between you and us) we may not be able to process or follow up on your stall application or your other applications/requests to participate in or get involved in our events, and/or to fulfil our contractual obligations to you (if any).
(b) We have a contractual obligation to perform a contract with you.
(c) We have a legal obligation to comply with the relevant regulatory requirements, where necessary, such as performing fraud/money laundering checks.
(d) We have a legitimate interest to handle your enquiries, complaints and to monitor and ensure the quality of our events.
How we store your personal information
Your personal information is stored electronically at our business address and may be held on servers in our outsourced data service providers with data centres which may be outside the European Economic Area (“EEA”). When you provide us with your personal information, you give us your consent to transfer, process and store your personal information outside of the EEA for the purposes described above.
We have established safeguards and measures to ensure that your personal information is processed and stored securely and in accordance with this Privacy Policy. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure.
We retain your personal information collected only for as long as it is required for us to fulfil the purposes set out in this Privacy Policy and to enable us to comply with our contractual, legal and/or regulatory obligations.
Your data protection rights
- Right of access– You have the right to ask us for copies of your personal information.
- Right to rectification– You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Right to erasure– You have the right to ask us to erase your personal information in certain circumstances.
- Right to restriction of processing– You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Right to object to processing– You have the right to object to the processing of your personal information in certain circumstances.
- Right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
To exercise any of your above rights, please contact our Data Protection Officer at sosoulplace.info@gmail.com. You are not required to pay any charge for exercising your rights. We strive to respond to your legitimate request within one month.
Complaints resolution
If you have any concerns, complaints or questions about our use of your personal information, please contact our Data Protection Officer at sosoulplace.info@gmail.com. Our Data Protection Officer will consider your query and endeavour to respond to you promptly.
You also have the right to complain to the Information Commissioner’s Officer (“ICO”) if you are unhappy with how we have processed your personal information. Please visit ICO’s website at https://www.ico.org.uk for details.
Last updated in July 2022
© SoSoul Place 2022 All rights reserved
COOKIE POLICY
This Cookie Policy explains what cookies are and how we, SoSoul Place Limited, use them, the types of cookies we use i.e, the information we collect using cookies on www.sosoulplace.co.uk (“our website”) and how that information is used, and how you can control the cookie preferences. For further information on how we use, store, and keep your personal data secure, please see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website. You may learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
1. What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when our website is loaded on your browser. These cookies help us make our website function properly, make it more secure, provide better user experience, and understand how our website performs and to analyze what works and where it needs improvement.
2. How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for our website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
3. What types of cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: These cookies are used to personalize the advertisements (if any) that we show to you on our website so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
4. How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.
Last updated in July 2022
© SoSoul Place 2022 All rights reserved